How to customize, please leave a message when ordering. As shown below
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FAQ
Q: The product has missing or broken part when you receive?
A: Please let us know which is missing, we will arrange resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with Bubble bag without original package. If you need it, please contact us to add some fee for box freight
About Shipment
Q:How long does it take for the parcel to be received after the parcel is shipped?
A: DHL/ UPS/ Aramex about 8-10days. Fedex about 3-5days. AliExpress Standard Shipping about 25-45days. China Post Ordinary Small Packet Plus about 45-60days.
Q: Do you have a factory?
A: Yes dear, We have the team in China, and we design and sell our own products. And we accept customized products, such as brand customization, personalization customization, product customization…
Q ; When can we receive the parcel?
E-packet: about 25days
Express: 8-10days
Fedex IP: 3-5days
AliExpress Standard Shipping: about 25dyas
China Post Ordinary Small Packet Plus: 45-60days
If you know more about the use and customization of products, you can always contact us and look forward to hearing from you. Thank you.
Service Time
Beijing: From 9:00 am to 18:00 pm
London: From 2:00 am to 11:00 pm
Moscow: From 4:00 pm to 13:00 pm
New York: From 21:00 pm to 6:00 am
Brand Story
Mittsboy is a professional brand of Toy in the China. We have our own factory and supply a large number of wholesales. And we have a professional development and design team in the world, with a number of product patents and copyrights. A comprehensive service team solves any customers’ problems. At the same time, the company provides exclusive sales channels for VIP customers, customized, designed, communicated and other VIP customer special services.
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