Privacy Policy
This Privacy Policy describes how nazola.com (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from the Site.
What Personal Information We Collect
We collect information from you in several ways:
Information You Provide Directly:
Account Information:
When you create an account, we may collect your name, email address, password, and other contact details.
Order Information: When you place an order, we collect your name, shipping address, billing address, email address, phone number, payment information (credit card details are processed by our secure payment gateway and are not stored by us), and details of the products you purchase.
Communications:
When you contact us via email or other means, we may keep a record of your communication.
Marketing Preferences:
Information you provide regarding your preferences for receiving marketing communications.
Reviews and Feedback:
Any information you submit in product reviews or feedback forms.
Information We Collect Automatically:
Device Information:
We collect information about the device you use to access the Site, including your IP address, browser type, operating system, device identifiers, and mobile network information.
Usage Information:
We collect information about how you interact with the Site, including the pages you visit, the links you click, the products you view, your search queries, and the duration of your visits.
Cookies and Similar Tracking Technologies:
We use cookies, web beacons, and other similar technologies to collect information about your browsing activities and preferences. You can manage your cookie preferences through your browser settings.
Information We Receive from Third Parties:
Payment Processors:
We receive confirmation of payment from our payment processors.
Shipping Providers:
We receive shipping updates and tracking information from our shipping providers.
Analytics Providers:
We may use third-party analytics services to help us understand how users interact with the Site.
How We Use Your Personal Information:
We use your personal information for various purposes, including:
Providing and Managing Our Services.
Processing and fulfilling your orders.
Managing your account.
Providing customer support.
Communicating with you about your orders and account.
Personalising your experience on the Site.
Improving and Developing Our Site.
Analyzing website usage and trends.
Improving the content and functionality of the Site.
Developing new products and services.
Conducting research and analysis.
Marketing and Advertising:
Sending you promotional emails and newsletters (with your consent where required).
Displaying targeted advertisements on the Site and other platforms.
Analyzing the effectiveness of our marketing campaigns.
Security and Fraud Prevention:
Protecting the security and integrity of the Site.
Detecting and preventing fraudulent activities.
Legal and Compliance:
Complying with applicable laws and regulations.
Responding to legal requests and proceedings.
Sharing Your Personal Information
We may share your personal information with the following categories of third parties:
Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, email marketing, data analysis, and hosting. These providers are contractually obligated to protect your information.
Dropshipping Suppliers: To fulfill your orders, we share your shipping address and order details with our dropshipping suppliers who will directly ship the products to you.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
Legal Compliance: We may disclose your information if required by law, court order, or other legal process, or if we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties with your explicit consent.
Your Rights and Choices
Depending on your location and applicable laws, you may have certain rights regarding your personal information, including:
Access: The right to request access to the personal information we hold about you.
Correction: The right to request that we correct any inaccurate or incomplete personal information.
Deletion: The right to request that we delete your personal information (subject to certain exceptions).
Objection to Processing: The right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction of Processing: The right to request that we restrict the processing of your personal information in certain circumstances.
Data Portability: The right to receive a copy of your personal information in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: If we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
Do Not Track: Please note that our Site may not respond to “Do Not Track” signals from your browser. However, you can manage your cookie preferences as described in the “Cookies and Similar Tracking Technologies” section.
To exercise any of these rights, please contact us using the contact information provided below. We may need to verify your identity before fulfilling your request.
Data Retention:
We will retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to provide you with our services, comply with our legal obligations, resolve disputes, and enforce our agreements.
Security of Your Personal Information:
We take reasonable measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include [mention specific security measures you implement, e.g., encryption, secure servers, access controls]. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
International Transfers:
If you are located outside United Kingdom, please be aware that your personal information may be transferred to and processed in multiple countries. By using our Site and providing us with your personal information, you consent to this transfer.
Children’s Privacy:
Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to delete such information.
Third-Party Links:
Our Site may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of these websites and services before providing them with your personal information.
Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post any changes on this page and update the “Last Updated” date at the top. We encourage you to review this Privacy Policy periodically.
Contact Us:
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: support@nazolia.com